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General information

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General Info about long-term plans
  • Plans for Israel
  • Plans for EU
  • Plan for USA
  • Technical support
  • Short term rentals
  • Long Term
  • General information
  • Travel
  • Devices
  • Customer Support
  • Existing Orders
  • Kosher
  • Billing
  • New!
+ More

General information

  • General information about our cellphone long-term plans and short-term rentals
  • Update my credit card for Cellular Israel or Other Providers
  • Contact & Address information
  • Shipping & Pickup Options and Delivery Times
  • International Roaming
  • Activating your Cellular Israel SIM card
  • APN Settings for Israel and Overseas
  • Which Credit Cards can I use?
  • Find your Phone number
  • About Cellular Israel
  • Could I text internationally?
  • How do I block my number from showing on caller ID?
  • What Network does Cellular Israel use for the phone service?
  • What plans does Cellular Israel Offer?
  • Why is my number coming up as an Israeli number when I call America; didn’t I get an American number?
  • What are the other Israeli providers' terms and conditions?
  • Minutes and data usage for long-term Israeli plans
  • Transferring a Plan
  • Phone repairs, warranty and insurance
  • Cellular Israel's Terms and Conditions
  • Activating an Esim
  • Israeli phones and Phones that work with Cellular Israel's Israeli sim cards
  • Calling cards and Virtual numbers for your phone plan

Popular Articles

  1. Contact & Address information
  2. How to change between plans, add data, change your phone number, update plan dates and cancel a line
  3. Account Management: The Customer Self-Service Portal
  4. How to Port in or out an Israeli or US phone number and Set up call forwarding
  5. APN Settings for Israel and Overseas
  6. All About Kosher Numbers - Is my number kosher?
  7. Troubleshooting - My Phone is Not Working, How to fix it.
  8. Shipping & Pickup Options and Delivery Times
  9. Find your Phone number
  • Cellular Israel
  • Lakewood, NJ
  • 1700 Madison Ave. (inside The Gentech Technology Center)
  • View Details
  • Jerusalem, Israel
  • 2 Bais Yisroel Street
  • View Details
  • Call Center
  • America: 718.289.0195
  • Israel: 072.224.3300
  • UK: 0203.150.0190
  • info@cellularisrael.com
  • Services
  • Phones
  • Internet
  • Landlines
  • Virtual numbers
  • 0 - 4 Months Mobile Rentals
  • 4+ Months Mobile Plans
  • Waze Rentals
  • International Rentals
  • Dealers / walk-in
  • for dealer locations
  • Click here
  • Support
  • Support Center
  • Why use us?
  • Terms & Conditions
  • Where Is My Order?
  • Shipping Policy
  • FAQ
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