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General information

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General Info about long-term plans
  • Plans for Israel
  • Plans for EU
  • Plan for USA
  • Technical support
  • Short term rentals
  • Long Term
  • General information
  • Travel
  • Devices
  • Customer Support
  • Existing Orders
  • Kosher
  • Billing
  • New!
+ More

General information

  • General information about our cellphone long-term plans and short-term rentals
  • Update my credit card for Cellular Israel or Other Providers
  • Contact & Address information
  • Shipping & Pickup Options, Order Processing and Delivery Times
  • International Roaming
  • Activating your Cellular Israel SIM card for a long or short-term plan
  • APN Settings for Israel and Overseas
  • Which Credit Cards can I use?
  • Find your Phone number, Dialing Instructions and Voicemail setup
  • About Cellular Israel
  • Could I text internationally?
  • How do I block my number from showing on caller ID?
  • What Network does Cellular Israel use for the phone service?
  • What plans does Cellular Israel Offer?
  • Why is my number coming up as an Israeli number when I call America; didn’t I get an American number?
  • What are the other Israeli providers' terms and conditions?
  • Minutes and data usage for long-term Israeli plans
  • Transferring a Plan
  • Phone repairs, warranty and insurance
  • Cellular Israel's Terms and Conditions
  • Activating an Esim
  • Israeli phones and Phones that work with Cellular Israel's Israeli sim cards
  • Calling cards and Virtual numbers for your phone plan

Popular Articles

  1. Contact & Address information
  2. Account Management: The Customer Self-Service Portal
  3. How to change between plans, add data, change your phone number, update plan dates and cancel a line
  4. How to Port in or out an Israeli or US phone number and Set up call forwarding
  5. Troubleshooting - My Phone is Not Working, How to fix it.
  6. Shipping & Pickup Options, Order Processing and Delivery Times
  7. Find your Phone number, Dialing Instructions and Voicemail setup
  8. Cellular Israel's Terms and Conditions
  9. General information about our cellphone long-term plans and short-term rentals
  • Cellular Israel
  • Lakewood, NJ
  • 1700 Madison Ave. (inside The Gentech Technology Center)
  • View Details
  • Jerusalem, Israel
  • 2 Bais Yisroel Street
  • View Details
  • Call Center
  • America: 718.289.0195
  • Israel: 072.224.3300
  • UK: 0203.150.0190
  • info@cellularisrael.com
  • Services
  • Phones
  • Internet
  • Landlines
  • Virtual numbers
  • 0 - 4 Months Mobile Rentals
  • 4+ Months Mobile Plans
  • Waze Rentals
  • International Rentals
  • Dealers / walk-in
  • for dealer locations
  • Click here
  • Support
  • Support Center
  • Why use us?
  • Terms & Conditions
  • Where Is My Order?
  • Shipping Policy
  • FAQ
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