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Technical support

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General Info about long-term plans
  • Plans for Israel
  • Plans for EU
  • Plan for USA
  • Technical support
  • Short term rentals
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  • General information
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Technical support

  • SMS Issues
  • Why can't I call specific numbers from my cell phone?
  • How do I block my number from showing on caller ID?
  • What Network does Cellular Israel use for the phone service?
  • Is my phone compatible for use in the USA?
  • Contact & Address information
  • Activating your Cellular Israel SIM card
  • APN Settings for Israel and Overseas
  • Transferring a Plan
  • Phone repairs, warranty and insurance
  • My phone is in Hebrew! How do I change it to English?
  • How Do I Put My Sim Card In My Phone? How To Insert Your SIM.
  • Account Management: The Customer Self-Service Portal
  • Activating an Esim
  • Israeli phones and Phones that work with Cellular Israel's Israeli sim cards
  • How to retain your old phone number on a new SIM/eSim (sim swap) or a new phone.
  • How to Port in or out an Israeli or US phone number and Set up call forwarding
  • Phone filter levels and information

Popular Articles

  1. Contact & Address information
  2. APN Settings for Israel and Overseas
  3. How to Port in or out an Israeli or US phone number and Set up call forwarding
  4. All About Kosher Numbers - Is my number kosher?
  5. How to change between plans, add data, change your phone number, update plan dates and cancel a line
  6. Account Management: The Customer Self-Service Portal
  7. Troubleshooting - My Phone is Not Working, How to fix it.
  8. How do I block my number from showing on caller ID?
  9. Activating an Esim
  • Cellular Israel
  • Lakewood, NJ
  • 1700 Madison Ave. (inside The Gentech Technology Center)
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  • Jerusalem, Israel
  • 2 Bais Yisroel Street
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