General information about our cellphone long-term plans and short-term rentals
What are the rental minimums? Can I keep my SIM? What is the scope of international calling and phone usage?
Written by Yisroel Biegeleisen
Updated at July 27th, 2024
Table of Contents
Accurate pricing could be found on our website, or by clicking on the relevant link below.
Long and short term plan types
Israeli plans
Israeli short-term rentals could be found on our website here
For more details click here
Israeli long-term plans could be found on our website here
For more details click here
International rentals
- USA short-term rentals
- USA, Canada and Mexico short-term rentals
- EU short-term rentals
For pickup in our Israeli store click here to see the plans and order
For pickup in our US store click here to see the plans and order
For more details about USA short-term rentals click here
For more details about USA, Canada and Mexico short-term rentals click here
For more details about EU short-term rentals click here
Rentals we do not carry (these are commonly requested):
- No phone only rentals (all devices come with a sim card/package)
- No device rentals or sim card only with calling for Egypt
- No device rentals or sim card only with calling for South Africa
- No device rentals or sim card only with calling for Dubai
We do offer data-only sim cards for these countries:
For pickup in our Israeli store click here to see the plans and order
For pickup in our US store click here to see the plan and order
EU short-term rentals work in the following countries
Austria, Azores, Balearic Islands, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Marie-Galante, Martinique, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Barthelemy, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland.
EU short-term rentals won't work in any country not included in this list, even if they are located in the EU.
Length of the plans
Setting an end date and Minimum length
Israeli long-term plans
Special with Cellular Israel Plans!
You could set the end date when you make the plan and it will end without contacting us. (You could always contact us to extend before the end date.)
You could also put in order with only a start date and set an end date at a later time.
Long-term plans are for a minimum of 4 months (early termination fees apply).
Short-term rentals
All short term plans need a start and end date to place an order.
Changes to the start date could be made before the device is prepared and changes could be made to the end date until it is returned.
Israeli Short-term rentals are for a minimum of 5 days (early termination fees apply).
USA short-term rentals, USA, Canada and Mexico short-term rentals and EU short-term rentals are for a minimum of 7 days (early termination fees apply).
Rental Return Policy
Sim and device rental returns
- All rental devices must be returned.
- Israeli sim cards don't need to be returned and could be reactivated in the future.
- SIM cards for USA short-term rentals, USA, Canada and Mexico short-term rentals and EU short-term rentals must be returned (unless given specifically the option to keep the SIM upon placing the order).
Returns must be within 24 hours of the plan end date.
What is included in the package
Israeli short-term rentals and long-term plans
Israeli short-term rentals and long-term plans include:
- Israeli and US phone number
- Calling (and sms if included) to Israel, USA and Canada.
- Data (based on the package ordered)
Please note:
If you order a UK virtual number (instead of a US number) to an Israeli short-term rental or long-term plan, you could call Israel, USA, Canada and the UK.
Premium numbers are not included.
Other countries are not included.
If you need calling options to other countries than those listed above, please contact us to set up a calling card.
International short-term rentals
USA short-term rentals, USA, Canada and Mexico short-term rentals include:
- Israeli and US phone number
- unlimited local calls and calls to Israel
- Data 10 GB (for orders including data)
EU short-term rentals include:
- UK phone number
- Israeli number (optional)
- unlimited local calls and calls to Israel
- Data 10 GB (for orders including data)