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Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General Info about long-term plans
  • Plans for Israel
  • Plans for EU
  • Plan for USA
  • Technical support
  • Short term rentals
  • Long Term
  • General information
  • Travel
  • Devices
  • Customer Support
  • Existing Orders
  • Kosher
  • Billing
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Travel

  • Is my phone compatible for use in the USA?
  • Do you sell prepaid sim cards?
  • Keep my number and Special Frequent flyer plans
  • International Roaming
  • SMS 2 Email
  • How to change between plans, add data, change your phone number, update plan dates and cancel a line
  • My phone is in Hebrew! How do I change it to English?
  • Rental pickup & return policy
  • Activating an Esim

Popular Articles

  1. Contact & Address information
  2. How to change between plans, add data, change your phone number, update plan dates and cancel a line
  3. Account Management: The Customer Self-Service Portal
  4. How to Port in or out an Israeli or US phone number and Set up call forwarding
  5. APN Settings for Israel and Overseas
  6. All About Kosher Numbers - Is my number kosher?
  7. Troubleshooting - My Phone is Not Working, How to fix it.
  8. Shipping & Pickup Options and Delivery Times
  9. Find your Phone number
  • Cellular Israel
  • Lakewood, NJ
  • 1700 Madison Ave. (inside The Gentech Technology Center)
  • View Details
  • Jerusalem, Israel
  • 2 Bais Yisroel Street
  • View Details
  • Call Center
  • America: 718.289.0195
  • Israel: 072.224.3300
  • UK: 0203.150.0190
  • info@cellularisrael.com
  • Services
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  • 0 - 4 Months Mobile Rentals
  • 4+ Months Mobile Plans
  • Waze Rentals
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  • for dealer locations
  • Click here
  • Support
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  • Why use us?
  • Terms & Conditions
  • Where Is My Order?
  • Shipping Policy
  • FAQ
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