Update my credit card for Cellular Israel or Other Providers
How can I update my credit card on my account?
Table of Contents
How to update a credit card on my account
For Cellular Israel accounts
For details click here →
To update your credit card details for your Cellular Israel account, you can do so online.
- Please follow the self-serve directions in Account Changes.
For other provider accounts
For details click here →
Information needed:
- Phone number
- Teudat Zehut/Passport number (for Hot Mobile - passport holders use ID number of 100000009)
- Last 4 of the credit card on file
Options to update a credit card for other providers
Cellular Israel's service (in English) [For Hot Mobile and Golan only]
We will update your credit card information with the provider for a one-time service fee.
Please contact us.
Directly through the provider
If you are getting billed by another company, other than Cellular Israel, you could update the credit card for free by contacting the provider directly.
Note: Updating through the provider's customer service agent is usually in Hebrew.
You can find other providers' contact info here.
To update online with Hot Mobile
If you have a debt with Hot Mobile you could pay it and update the credit card here.
The information you will need for this link is:
Your id number on the account is 100000009
Your קוד לקוח (which you could find on one of the statements that they sent you).
Please note: If your line was frozen, after paying the bill, restart the phone and it should work.