Update my credit card for Cellular Israel or Other Providers
How can I update my credit card on my account?
Table of Contents
How to update a credit card on my account
For Cellular Israel accounts
For details click here →
To update your credit card details for your Cellular Israel account, you can do so online.
- Please follow the self-serve directions in Account Changes.
For other provider accounts
For details click here →
Information needed:
- Phone number
- Teudat Zehut/Passport number (for Hot Mobile - passport holders use ID number of 100000009)
- Last 4 of the credit card on file
Options to update a credit card for other providers
Cellular Israel's service (in English) [For Hot Mobile and Golan only]
For details click here →
We will update your credit card information with the provider for a one-time service fee.
Please contact us.
Directly through the provider
For details click here →
If you are getting billed by another company, other than Cellular Israel, you could update the credit card for free by contacting the provider directly.
Note: Updating through the provider's customer service agent is usually in Hebrew.
You can find other providers' contact info here.
To update online with Hot Mobile
If you have a debt with Hot Mobile you could pay it and update the credit card here.
The information you will need for this link is:
Your id number on the account is 100000009
Your קוד לקוח (which you could find on one of the statements that they sent you).
Please note: If your line was frozen, after paying the bill, restart the phone and it should work.